Why Attend This Training Course?
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.
This training course will give participants the fundamentals of sales process, plus some managerial sales tools that they can use to seal the deal, no matter what the size of the sale. They will become more confident, handle objections, and learning how to be a great closer.
What Is The Training Course Methodology?
This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets.
Who Should Attend This Training Course?
This training course is designed for Sales Managers or Directors, Account Managers, Brand Managers, Marketing Managers or Directors, Public Relations (PR) Professionals, Business Development Managers, and Business .Owners
What Are The Training Course Objectives?
Understand the language of sales
Prepare for a sales opportunity
Make an effective pitch
Handle objections
Seal the deal
Follow up on sales
Set sales goals
Manage sales data
Use a prospect board
What Is The Training Course Curriculum?
Understanding the Talk: A General Overview
Types of sales
Common sales approaches
Glossary of common terms
Getting prepared to make the call
Identifying your contact person
Performing a needs analysis
Creating potential solutions
Creative Openings
A basic opening for warm calls
Warming up cold calls
Using the referral openings
Making your pitch
Features and benefits
Outlining your unique selling position
The burning question that every customer wants answered
Case study (I)
Handling Objections
Common types of objections
Basic strategies
Advanced strategies
Sealing the deal
Understanding when it’s time to close
Powerful closing techniques
Things to remember
Case study (II)
Following Up
Thank you notes
Resolving customer service issues
Staying in touch
Setting goals
The importance of sales goals
Setting smart goals
Managing your data
Using computerized systems
Using manual systems
Case study (III)
Using a Prospect Board
The layout of a prospect board
How to use your prospect board
A day in the life of your board
Practical application
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