Performance Management & Efficiency Improvement


Code Date Venue Fees Registration
1/17 04 - 08 Feb Cairo 1600 USD Register Now
1/17 15 - 26 Apr Jakarta 3950 USD Register Now
1/17 18 - 29 Nov Kuala Lumpur 3950 USD Register Now

Course Objectives

  • Training in basic and modern concepts in simplifying procedures
  • Learn how to study work procedures and how to update them
  • Training on effective planning tools to simplify procedures and how to set goals
  • Identify the stages of studying procedures and methods of collecting information
  • Training in methods of evaluating procedures and how to build a guide to the organization's procedures and prepare a map of procedures

Course Modules

Module 1: Basic Concepts of Managerial Development and Innovation

  • Re-engineering management (Re-building strategies and restructuring the organization)
  • Managing change and adaptation
  • Horizontal organizing
  • Empowerment
  • Service windows

Module 2: Facing Managerial Challenges

  • Technological change
  • Governmental policies
  • Change in economic activity

Module 3: Concept and Importance of Work Procedures

  • Importance of work procedures
  • Procedure complexity causes and manifestations
  • Planning and implementation of draft procedures simplification

 Module 4: Methods of Studying Work Procedures

  • Updating procedures program: Selecting procedures for developing
  • Success requirements for streamlining work procedures
  • Support top management
  • Setting goals
  • Providing corporation capabilities
  • Empowerment
  • Information and technology

 Module 5: Effective Planning to Streamline Procedures

  • Action Plan and program schedule
  • Deciding objectives process and setting schedule and follow up implementation
  • Studying and analyzing environmental factors (negatives and positives)
  • Specifying procedures to be subject to study and simplification
    Casting teamwork
  • Identifying secondary data sources

 Module 6: Procedures Stages and Collecting Data and Legislation (Laws - Regulations - Instructions)

  • Organizational framework
  • Preparing staff and their specialties
  • Location of offices and departments where work procedures to be accomplished
  • Technology, machinery and equipment used at work
  • Documents used in accomplishing correspondences

Module 7: Analyzing, Evaluating, Streamlining and Accrediting Procedures Stages

  • Implementation procedures simplification project
  • Organizing charts and procedures path flow
  • Evaluating and simplifying procedures (procedures guide)
  • Implementation and follow-up stages 

Target Audience

This program is directed to employees who occupy leadership and supervisory posts like directors, and who are responsible for process designing, public service providers and developing career methods.

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