Lean Process & Six Sigma Approach

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Code Date Venue Fees Registration
1/51 01 - 05 Apr Geneva 3250 USD Register Now
1/51 22 Jul - 02 Aug Vienna 5950 USD Register Now
1/51 05 - 09 Aug Kuala Lumpur 2250 USD Register Now
1/51 02 - 13 Sep New York 6500 USD Register Now
1/51 07 - 11 Oct Cairo 1600 USD Register Now
1/51 07 - 11 Oct London 3250 USD Register Now

Introduction

Six Sigma approach is considered as a strategic modern management philosophy, and designed method to achieve high quality improvements in performance and organizations effectiveness at different types and fields, reaching the maximize customer satisfaction through providing free defects and deviations services to realize customer loyalty. 
Six Sigma philosophy is based on a set of steps and mechanisms and statistical tools that have been prepared in order to be a systematic strategy aimed at evaluating and improving performance and improve quality.

Course Objectives
  • Identify the modern concepts of the (Six Sigma) approach as a tool for improving organizational performance and improve quality and increase productivity, reduce costs and keep client
  • Discussion of individual skills in applying the (Six Sigma) approach, which can be through performance appraisal and enhancement, and to make improvements and substantial quality
  • Highlighting the necessary practices to implement the (Six Sigma) Strategy and the tools and techniques covered by this strategy to achieve the goals and targets
  • Identify how to develop a successful program to implement the (Six Sigma) strategy, and what needs to be done to embark procedures and work systems improvement
  • Identify the positive application effects of the (Six Sigma) to discover the organization's own capabilities and unleash the individuals potential, with how to employ these capabilities in the organization development and achieving excellence

Course Modules
Module 1: Comprehensive Concepts of the Strategic Dimensions of Six Sigma Approach
  • Relation between the (Six Sigma) approach and TQM and process re-engineering as a modern managerial approach to achieve high performance improvements
  • Scientific and systematic concept of the (Six Sigma) approach as a modern managerial strategy and its role in eliminating defects and procedures complications and work systems at organizations
  • How to achieve performance quality through an impressed client, more qualified employees, less costs, no mistakes or deviations
  • Concept of governmental low-quality service, their measuring and improving methods
Module 2: Methods for Evaluating and Developing Procedures and Work Systems by Six Sigma Approach
  • Determine the strategic objectives of the organization by senior management and a final agreement about it
  • Determine the operational objectives and the central implementation procedures to achieve them
  • Application of modern methods of measurement using the (Six Sigma) to assess the efficiency and effectiveness of these measures
Module 3: Fundamentals and application of Six Sigma Approach
  • Tools for application in various activities
    How to achieve and activate quality in governmental services and public institutions
  • How to get rid of defects as the most important dimensions to achieve quality and improve performance
    Identify the key dimensions of quality that concerns the outside customer
  • Methods of controlling costs elements and how to work on the reduction and limitation
 Module 4: Measurement Stage in Accordance with Six Sigma Approach
  • Collecting data to analyze the indications of problem and its signs
    Setting appropriate standards for measuring performance and quality purposes and to identify measurement obstacles
  • Use of modern statistical methods in the measurement (Barreto map - Flow map) for the correct measurements
  • Some cautions which must be observed and avoided during measuring
  • How to choose the right methods for measuring procedures
  • Process measurements, quality satisfaction cycle of time and cost
Module 5: Analysis Stage and Application of Modern Methods
  • Use the brainstorming method to determine the possible causes of the poor quality problem
  • When and how to use the method (cause and outcome) in the analysis of the source causes of quality problems
  • Modern tools to solve the problems of quality management
  • Tables of relationships between variables and outcomes
  • Priorities tables
  • Business networks charts and mutual relations
Module 6: Stage of Improvement and Elimination of Quality Defects
  • How to obtain alternative solutions during the analysis stage
  • Short list the alternative solutions by evaluation to reduce the possible alternatives
  • Choose the best alternative with the best chances of the application
    Setting a the complete framework and the integrated design of the suggested enhancements
  • Setting the final application plan of the proposal, which has proven efficacy in eliminating proceedings
Module 7: Application Stage and Improvements Control to Assess and Develop Quality
  • How to develop a system for following up application of the proposed improvements
  • Analyze and follow-up data and measurements to make sure that the improvements have achieved the application goal
  • Develop the necessary mechanism to ensure that improvements are continuous
    entrusted responsibilities of the application teamwork
  • Black and Green belt
    Final assessment of success outcomes in implementing improvements in the light of the Six Sigma approach 

Target Audience
Officials at the various departments, especially quality processes management and those who are developing performance standards, improving and enhancing productivity of organizations and the different agencies
Course Details
Personal Details

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