Why Attend This Training Course?

Administrative Efficiency Development of Office Management training course is the strategies and procedures that employees use to function and advance in a work setting. It is important for office managers to learn and understand the office environment and the employees that make it tick. Since the manager interacts with several aspects of the workplace, one should learn how to effectively work with their direct managers, supervisors, and upper management in order to help keep the department functioning as a whole.

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What Is The Training Course Methodology?

This training course methodology depends on enabling participants to interact and exchange experiences, explore their competencies and achieve their career aspirations, using forward-thinking training arts, such as theoretical lectures and/or open discussion to exchange opinions and experiences, scenarios, innovative thinking brainstorming. Participants will receive an agenda including training material as a reference, in addition to some extra notes and booklets. 

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Who Should Attend This Training Course?

This training course is designed for:

• Office managers and workers in admin and secretary at all its different levels

• Public relation and employees affairs who are working in both the public and private corporation sectors

• Governmental bodies' employees who are involved in applying the electronic government and administrative development

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What Are The Training Course Objectives?

• Enrich the skills in finding and identifying causes of work stress and defining its type and causes

• Enhance productivity and increase work performance level by using developed administrative methods 

• Develop the required skills to manage work electronically

• Comprehend the latest used systems in management

• Increase the effectiveness of managers in using technology

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What Is The Training Course Curriculum?

Concept of Office Management: A General Overview

• Introduction to information technology and its tools

• Information technology and its effect on management

• Electronic management

• Application stages of the electronic management

• Introduction to the electronic government

• Types of electronic service and methods of dealing 

Time Management Skills

• Importance and inevitability of work time planning and management

• Required skills to time planning and self-management

• Training lab for participants to prepare scenarios and planning models and time management from work realty

• Some of the international methods for time management to overcome daily pressures and employee time wasting

• Case study (I)

Meetings and Effective Organizing Methods

• Meetings its concept, types and organizing methods

• Meeting organization skills and following-up its implementation electronically

• Work recording and its follow-up

• Future skills in office management and work

• Preparation and writing skills of reports and admin correspondences

Writing Skills of Reports and Managerial Correspondences

• Basic business writing skills

• Reports its concepts and types and methods

• Skills of reports and its record

• Case study (II)

Skills of Managing Office Customers Electronically

• Managing customers electronically concepts and methods

• Skills and application of electronic correspondences

• Email address and application of the electronic fax

• Skills of tasks arrangements, its scheduling and its electronic follow-up

Relation Management inside and outside Corporation's Structure

• Qualifications of the special service provider

• Communication and the mutual relations between the service provider and audience

• Communication concept, elements and its objectives

• Mutual relation between humans according to how to see oneself and how others see them

• Communicative skills and its use in relations and work 

ACAD Professional Certificate - APC

ACAD Training & Consulting uses the power of its network to bring about positive, tangible change. We champion the training courses profession and the interests of individuals, engaged in that profession, for the benefit of all. ACAD Professional Certificates are designed for those who are enthusiastic to challenge themselves to reach the extra mile. Participants who fully attend an APC course and successfully pass the exam on the last training day, will receive an ACAD Professional Certificate (APC). APC are regionally recognized and can be esteemed when applying for more senior roles in Egypt and MENA region.

Exam Details:
Duration: 1 hour | Multiple Choice | Closed book | Pass mark: 65%